Our Services & Solutions
Our approach includes but is not limited to the creation,implementation and execution of the following services on behalf of our clients:
1) Training and one to one mentoring and coaching solutions:
We have developed & delivered highly successful tailored training and mentoring programmes to meet the needs of our individual clients such as:
- Presenting with confidence
- Facilitation Skills
- Conflict Management & Resolution
- Extra ordinary Customer Service Delivery
- Management Skills intro
- Customer Focused selling for customer facing staff
- Train the Trainer FETAC Level 6 outline
- Management Committee Skills FETAC Level 5
- Personal Effectiveness FETAC Level 5
- Effective performance management & appraisals
- Customer service – the original marketing
- Recruitment and Selection Skills
- CV Writing & Interview Preparation Skills
- Start your own Business
- Taxation for Small Businesses
- TAS Computerised Accounts
This list is not exhaustive and we can tailor our delivery to meet the specific needs of your business – for a free consultation please contact us
2) Feasibility Study Services & Development of Business Plans and Funding Tender Applications
A feasibility study is an analysis of the viability of a proposed business venture idea and Office & Training Solutions has assisted clients in this process. The feasibility study focuses on helping answer the essential question of “should we proceed with the proposed project idea?” All activities of the study are directed toward helping answer this question and determine the viability of the idea before proceeding with the development of the business – this work saves time, money and heartache down the line and becomes the basis for the business plan
3) Quality Assurance for existing and potential FETAC centres
We provide a range of services to existing and potential FETAC Centres:
- Development of Quality Policies & Procedures for FETAC centre registration
- External evaluation
- External authentication
- Programme development
- Development of Programme Descriptors for FETAC validation
